SHIPPPING POLICY

At Grasp Internet, our unwavering commitment is to provide an unparalleled shopping experience for our esteemed customers in India. In pursuit of customer satisfaction excellence, we have meticulously crafted a comprehensive shipping policy, ensuring the secure and efficient delivery of your orders.

Shipping Locations: Presently, we exclusively cater to shipping within India and, regrettably, do not extend our services internationally.

Delivery Time: The estimated delivery timeline hinges on the chosen shipping method and your location within India. While we earnestly endeavor to expedite your orders, unforeseen circumstances like weather conditions or logistical challenges may result in minor delays.

We proudly extend FREE SHIPPING for all orders exceeding Rs 999.

For expedited shipping, prepaid orders are dispatched via esteemed carriers such as BlueDart. In instances where your pin code is not serviced by these expedited carriers, we seamlessly opt for standard shipping. Notably, bulky items and products subject to air restrictions, such as Tyre Inflators, Vacuum Cleaners, Batteries, Battery Packs, Jump Starters, etc., are exclusively shipped via Standard Shipping for prepaid orders.

Cash On Delivery (COD) orders are efficiently processed through standard shipping using reputable carriers like Delhivery, XpressBees, etc.

Our pledge is to deliver accurate, timely shipments in impeccable condition, adhering strictly to the stipulated timelines on our website. Each order is dispatched to a singular destination address provided during the payment process. Multiple addresses necessitate separate orders.

We diligently strive to dispatch each item within 1-2 working days, with exceptions potentially extending to 5 days based on pin-code serviceability and the chosen payment method. In the rare instance where the unshipped part of an order surpasses 7 working days (with case-specific exceptions), we promptly cancel the outstanding portion and initiate a corresponding refund*.

Shipments are processed diligently on all weekdays (Monday to Saturday), excluding public holidays. To ensure the swiftness and security of deliveries, we exclusively engage with reputable courier agencies. While our objective is to dispatch items together, unique product characteristics or availability may necessitate separate shipments.

Should you observe any damage or tampering with the product or its packaging, we kindly request you to refuse delivery and promptly contact us at support@graspinternet.com, providing your order reference number for a swift resolution.

Delivery Issues: In the rare event that you encounter any challenges with the delivery of your order, please do not hesitate to reach out to our dedicated customer support team at support@graspinternet.com. We will promptly investigate the matter and diligently work towards a satisfactory resolution.

We extend our heartfelt gratitude for choosing Grasp Internet. Your trust in our products and services is deeply valued, and we remain steadfast in our commitment to delivering a seamless shopping experience from initiation to completion.