Privacy Policy

Effective from 21 August 2026.

This policy explains what personal information Grasp Internet collects through graspinternet.com, why we collect it, and what you can do about it. It covers this website only. It does not cover purchases you make on a marketplace or from a retailer — those are governed by that platform’s own privacy policy.

1. Who we are

Grasp Internet, Unit 572, 5th Floor, Vegas Business Tower, Sector 14, Dwarka, New Delhi 110078, India, is responsible for the personal information described here. In this policy, “we”, “us” and “our” mean Grasp Internet.

For any question about this policy or about your information, write to support@graspinternet.com.

2. This website does not sell anything

There is no cart, no checkout and no order processing on this website. We do not collect payment details, card numbers, billing addresses or delivery addresses here, because there is nothing to pay for or ship.

3. What we collect

Information you give us. When you send an enquiry through a form on this website, or email us, we receive what you choose to provide — typically your name, email address, and where you supply them, your phone number, company name and the content of your message.

Newsletter. If you subscribe, we receive your email address.

Information collected automatically. Like most websites, ours records basic technical information when you visit: IP address, browser and device type, pages viewed, and the site you arrived from. This is used to keep the website working and to understand which pages are useful.

We do not ask for, and ask that you do not send us, sensitive personal information such as government identification numbers, financial account details, or health information.

4. Why we use it

To answer your enquiry and follow up on it.
To assess and manage distribution, retail and corporate partnership enquiries.
To direct product support questions to the right brand service channel.
To send the newsletter, if you asked for it.
To operate, secure and improve the website.
To meet legal or regulatory obligations.

We do not use your information to make automated decisions about you, and we do not build advertising profiles from it.

5. Cookies

This website uses cookies that are necessary for it to work and to keep it secure — for example, to maintain your session and to guard against abuse. These may be set by the providers who host and operate the website on our behalf.

We do not run advertising or cross-site tracking cookies on this website.

You can block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the website from working.

6. Who we share it with

We do not sell, rent or trade your personal information.

We share it only:

with service providers who run things on our behalf — website hosting, email delivery and similar — and only so far as they need it to provide that service;
with a brand’s authorised service channel, where you have asked us to route a product support or warranty matter to them;
where we are required to by law, or by a court or government authority acting lawfully;
to establish, exercise or defend a legal claim.

7. Where it is held

Our website platform and email providers may store and process information on servers outside India. Where that happens, we take reasonable steps to see that the information continues to be protected to the standard described in this policy.

8. How long we keep it

We keep enquiry correspondence for as long as needed to deal with the enquiry and any relationship that follows from it, and after that only as long as we need it for legal, accounting or record-keeping reasons. Newsletter details are kept until you unsubscribe.

9. Security

The website is served over an encrypted connection, and access to enquiry correspondence is limited to the people who need it to do their work. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we take reasonable steps to protect the information we hold.

10. Your rights

You may ask us to:

tell you what personal information of yours we hold and how we have used it;
correct information that is inaccurate, incomplete or out of date;
erase information we no longer have a reason to keep;
stop sending you the newsletter — you can also use the unsubscribe link in any newsletter;
withdraw consent you previously gave, without affecting anything done before you withdrew it.

Write to support@graspinternet.com. We may need to confirm your identity before we act, and we will respond within the period required by applicable law. If you are not satisfied with how we have handled a request, you may complain to the relevant data protection authority.

11. Children

This website is intended for adults and for business contacts. We do not knowingly collect personal information from children. If you believe a child has provided us information, write to us and we will delete it.

12. Other websites

This website links to marketplace listings, brand websites and other third-party websites. We do not control them and are not responsible for their privacy practices. Read their policies before giving them your information.

13. Changes to this policy

We may update this policy. The version published on this page is the version that applies, and the effective date above will be updated when it changes.

14. Contact

Grasp Internet
Unit 572, 5th Floor, Vegas Business Tower, Sector 14, Dwarka, New Delhi 110078, India
support@graspinternet.com